Refund Request


Years in Business


Registered Members

    ALL of the following Qualifications for a refund must be met:

    If your account does not qualify for a refund, please do not submit a refund request as it will not be processed. Refund processing may take up to 14 business days.

    To purchase on our website, you are required to agree that you understand our refund policy at registration and then again at purchasing. Please see our Terms and Conditions agreed to on our website to see that agreement.

    All of the following conditions below must be met to request a refund:

    1. A completed refund request form must be received within 7 days of original purchase.

    2. Certificates must not have been issued.

    3. Live courses must not have been accessed or attended for any duration.

    4. F3 Self Paced On Demand course(s) must not have been accessed for any duration.

    You are not eligible for a refund if any of the above have occurred and a refund will not be processed. Convenience fees are non-refundable. All refunds are subject to an administrative fee of 10% regardless of reason.

    By submitting this form you agree to the above.


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